Students often come to me and need help ASAP. Everything is an emergency in their minds. Most of the time, all the student needs to do is clear their head, organize their thoughts, and get started. They are stuck in mud and need a push.
Google Drive helps with that push. "Open your drive, create a doc and share it with me." Students know I'm going to say this to them when they ask for help. As students have become more familiar with google drive, this entire process takes about 60 seconds. Together, we tackle almost any task in which tutorial support is needed.
#1 Tool in emergency situations in which tasks must be completed ASAP.